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BUGEMA UNIVERSITY
A Chartered Seventh - Day Adventist Institution of Higher Learning
Excellence in Service



The over all purpose of this evaluation tool is to enhance the quality of teaching and learning and to evaluate the quality
of services at the University. The information given to us will be treated with at most confidentiality.









NO.
THE UNIVERSITY E-LEARNING PLATFORM
Rating

1. I am comfortable with the systems response
2. I get notifications about upcoming events and activities on the Learning Management Systgem
3. Learning materials are easily accessible at anytime
4. The online courses use a variety of tools, resources and applications to facilitate student learning and engagement
5. I attended student training on the use of the Learning Management Systgem at Bugema University
6. On-line course content uses many different learning styles
7. Online course design needs less technical support
8. The system is available all the time

VIRTUAL/ONLINE METHODS

1. There was availability and stability of the system during the learning
2. The use of the Learning Management Systgem has eased my learning at Bugema University
3. I have benefited from the University internet services (Eduroam)
4. The course uses a variety of online tools to facilitate student comprehension and engagement
5. I was notified on the training dates of the Learning Management Systgem
6. I was able to attend most of my on-line lectures and live classes
7. There is proper information flow between other departments and the Virtual Learning Directorate
8. The enrolment on the University Education Resource Manaement System (ERMS) is smooth

CONTENT AND ACTIVE LEARNING

1. There is consistency in teaching and learning
2. The topics were widely covered
3. The presentations were clear and easy to understand
4. Multimedia usage was satisfactory
5. Interactivity was used by the lecturer
6. The contents loaded were engaging

EXAMS

1. Examination questions were relevant to the course studied
2. The time given for the exam was adequate
3. I used the full time for the exams without any interruption
4. The exam was available at the scheduled time

THE UNIVERSITY E-RESOURCES (E-LIBRARY)

1. I was oriented and trained on accessing the University Library E- resources
2. The E- resources are adequate for my area of study
3. I always utilised the University E- resources

VIRTUAL LEARNING DIRECTORATE

1. There is information flow between students and the virtual learning directorate
2. The response rate from the directorate upon any inquiry is prompt

SCHOOL/DEPARTMENTAL SERVICES

1. The Head Of Department is always available and helpful in the registration, inquiries etc
2. My Head Of Department communicates to us and is approachable.
3. The secretary is always available and supportive

REGISTRAR’S OFFICE SERVICES

1. I am acquitted with the registration process
2. I always receive assistance from the University Registrar’s office regarding the registration and other inquires in this areas
3. I received all my grades for the past semester on time.
4. Rate the services of the registrar’s office at the University?

FINANCE / ACCOUNTS SERVICES

1. I am acquitted with the University E-payment procedures such as school pay etc
2. I can easily access the services at the University business offices
3. The inquiries at the University business office are attended to promptly and satisfactorily



The following attributes have been divided into Teaching Procedures (1- 13), Student Assessment (14- 18), and Lecture student
Relationships (19- 25). Read each statement carefully and then indicate the extent to which you agree or disagree with that statement
describing the lecturer’s behavior. Next to each statement is drop-down box where you select an appropriate number/choice according
to the five-point scale ranging from 0 to 4 for each behavior and the numbers on the scale are described here below

4 - Always, 3 - Most of the time 2 - Sometimes, 1 - Seldom, 0 - Never

NO.
Lecturer's Name
Lecturer 1
Lecturer 2
Lecturer 3
Lecturer 4
Lecturer 5
Lecturer 6
Lecturer 7
Lecturer 8
#

1. Provided a course outline at the begining of the semester
2. Begins and ends lectures on time
3. Presents lectures in a clear an well organised manner
4. Speaks fluently, clearly and is audible
5. Learning aids are used add to your understanding of lecture material.
6. Classifies new and unfamiliar words and phrases.
7. Willingly and honestly responds to questions and opinions of students.
8. Is well prepared and does not give irrelevant examples.
9. Is patient with slow learning students.
10. Criteria for determining grades is clearly stated.
11. Assessment questions given reflect material assigned and/or covered in class.
12. Reviews assessments in class to promote learning.
13. Awards grades that fairly reflect students’ work.
14. Shares personal experiences with students to encourage their growth and development.
15. Students feel free to discuss personal problems with the lecturer because he/she keeps them confidential.
16. Lecturer’s ways of self-conduct encourage students to adopt a God-fearing lifestyle.
17. Socially approachable and professionally interacts with students.
18. Lecturer responds to emails and other communication channels within 24 hours or less
19. Lecturer handles inappropriate discussion postings and other unacceptable online behaviour.
20. Socially approachable and professionally interacts with students.
21. Lecturer demonstrates respect, courtesy, and fairness to all our needs and inquiries.








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